The company will exhibit use cases from Top 5 companies in 10 industries that use Numerify business analytics to transform their IT service experience SAN JOSE, Calif., April 17, 2017 — Numerify, a cloud analytics solutions company focused on business analytics for IT leaders, today announced its silver sponsorship of the ServiceNow® Knowledge17 conference. Knowledge17 […]
Numerify announced the conclusion of a strong fiscal year that included substantial customer additions and new product introductions. A pioneer of the IT Business Analytics (ITBA) market, Numerify leads the new segment with an expanded version of its flagship analytics suite. The application collects and mines data across IT services, assets, projects, contact center, human resources, and finance to give IT organizations visibility and forward-looking insights into their enterprise service operations.
Numerify today announced an early access program for IT contact analytics. Numerify’s IT Contact Analytics solution enables IT service desk teams to deliver operational improvements and identify key drivers of contact volume, agent performance, and business impact. With the addition of IT contact analytics to Numerify’s suite of applications, business and IT leaders gain an unparalleled view of their organization’s IT operations.