IT had already implemented common strategies, such as centralization and shared services, in an effort to free up spend for innovation. They had also stretched PC lifecycles to manage capital investment. Despite these actions, Mark saw room for his team to improve the balance between time spent keeping the lights on versus innovating.
After deploying Numerify, Mark and the team used color visualizations to reveal discrepancies in incident volume patterns. These insights helped the team uncover blind spots and pinpoint the root cause of spikes and anomalies in incident volume.
With Numerify, Rambus discovered a number of new insights:
the Rambus story