Rambus products and solutions are ubiquitous – integrated into tens of billions of devices and systems, powering and securing diverse applications that include Big Data, Internet of Things (IoT), mobile, consumer, and media platforms.
As a data-driven leader, Grimse uses metrics to generate insights on underlying issues and make smarter decisions. He stresses the need for up-to-date information and supporting details to prove a point. Using such data, he sends what he refers to as “love darts” to employees – communications that ask why a particular metric appears to be headed in a negative direction.
Rambus had already implemented common strategies, such as centralization and shared services, to free up spend for innovation rather than keeping the lights on. They had also stretched PC lifecycles to manage capital investment.
Grimse and his team had been using spreadsheets to analyze the data extracted from their ITSM solution. But spreadsheets were limited in their ability to perform the next level of analysis that would allow Grimse to drive behavior change. Ensuring data consistency and maintaining historical views was becoming time consuming.
The plan at Rambus called for using analytics to replace all reports, then expanding the use of more advanced analytics features to expose blind spots in the data. Grimse wanted root cause analysis to identify problems and bottlenecks in processes, as well as the ability to drill down into specific details around infrastructure assets.
After implementing Numerify, Rambus saw a number of new insights:
by moving analytics to the cloud