Operational Excellence

Pinpoint the root cause of your outages and prevent future disruptions

Process Efficiencies

Discover the hidden factors slowing down your critical processes

Service Accountability

Delight customers by driving accountability

Make IT the #1 Service Provider

Missing SLAs, long lead times, reassignments, and other process inefficiencies can lead to a negative perception of IT, compliance issues, higher service costs, and lower innovation. Shift gears and leverage your data to holistically analyze critical services. Gain insight into incidents, problems, and change process health, and drill down to pinpoint bottlenecks and wasted work.

Address Incident Demand Before Delays Can Hit

A comprehensive view of incidents by hour, weekday, group, and location exposes why incidents
happen and where they come from. Text analytics help pinpoint root cause when data is lacking.

DETAILED BREAKDOWNS
detailed breakdowns dashboard
LOCATION-BASED OPTICS
location based optics dashboard
TEXT ANALYTICS
text analytics dashboard

Quickly Understand Which Changes Cause Incidents

Analyze change failures by correlating configuration item and failure rates. Visually identify trends
to course correct and validate that process improvement initiatives meet your expectations.

change backlog overview
UNDERSTAND

Analyze changes by C.I., Type, and
Department to reduce rollbacks
and related incidents

DIAGNOSE

Expose problem areas that are
increasing lead time

This retailer introduced nationwide changes on a rolling basis.

With Numerify, they are able to pause the rollout
after identifying high incident activity.

change management dashboard

Streamline Change Compliance & Approvals

Detailed breakdowns of change trends ensure you understand root cause and can prevent future incidents. Track compliance with change approval and blackout policies, and identify relevant communication and process issues.

process efficiency dashboard

Audit Failures to Drive Success Rates Higher

With purpose-built dashboards, you can analyze previous failures and identify future change collisions. Our visual analyses let you pinpoint the top configuration items responsible for failed and emergency changes.

LET’S CHAT ABOUT HOW NUMERIFY
CAN HELP YOU