Numerify + ServiceNow®
A Complete Analytics Solution
How It Works
Numerify combines the power of self-service IT analytics with the ServiceNow Performance Analytics platform to provide a unified solution featuring a broad range of analytics use cases. Users get an integrated experience that seamlessly takes them from the ServiceNow application to purpose-built analytics dashboards and rich visual analyses.
NUMERIFY + SERVICENOW
How It Works
Simply put, Numerify Business Analytics uses all of your ServiceNow
data to provide you with the metrics, dashboards, and analytics you need for your modules – all in the cloud.
Analysis and reporting power-users create and manage
dashboards and reports, as well as determine which
content is ready for publication. End users see a highly
intuitive visual interface for browsing and searching
published dashboards, including those for operational
reports, Performance Analytics dashboards, and
Go from What to Why
The Numerify “related analysis” feature allows users
to link a “what happened?” insight in ServiceNow
directly to a detailed Numerify analysis of “why did
it happen?” For example, if your organization’s
change success rate is declining, the related analysis
will help your users understand the profile of
changes most associated with high failure rates.
“ServiceNow has allowed us to effectively operationalize our IT service and asset
management processes. Numerify allows us to correlate information from disparate
systems automatically and provides management with key compliance metrics.”
Client Service Manager, Spansion
A Time Machine for ServiceNow
With Numerify, you can read the detailed history of
your IT business processes and analyze the steps
that led to a key event, such as an SLA breach. You
can also understand the “Before and After” of a new
operational configuration. All of this is available to
you out-of-the-box with our pre-built IT dashboards.
A Secure Reflection
Admins will never have to duplicate the ServiceNow
security setup. Numerify reads access rights from
ServiceNow and seamlessly replicates it all in our
analytical application. From single sign-on to user
and group privileges, we reflect all permission
configurations to ensure users have the proper access
to data and corresponding ServiceNow dashboards.