Abhijeet Joshi

5 Ways to Apply NLP to Smart Incident Management
5 Ways to Apply NLP to Smart Incident Management (Part 2)

This is the second of a two-part series on this topic. Part 1 introduces Natural Language Processing (NLP) and how it could transform Incident Management. Part 2 covers five real...

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Why Smart Incident Management needs NLP
Why Smart Incident Management Needs NLP (Part 1)

Better Incident Management is a critical area of focus for all IT organizations given the potential of Incidents to disrupt business, harm brand reputation and reduce stakeholder confidence in IT...

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