Improve IT Service Quality & Agility with Actionable Analytics

Webinar On-demand

Improve IT Service Quality & Agility with Actionable Analytics

Do you have the visibility you need to improve service quality and agility … while cutting costs?

The Numerify Continuous Service Optimization solution provides you with analytics that optimize and reduce the costs of incident, problem, and request management. Gain the insights needed to reduce Incident volume, improve service quality, and get more out of vendor relationships.

How can you reduce your IT service costs while improving customer satisfaction and service levels? Ben Sapp and Amit Shah of Numerify will provide an overview and solution demo. Topics that will be covered include:

  • Proactively surfacing and fixing team performance issues
  • Holding both internal and external service teams accountable
  • Reducing MTTR using process mining techniques
  • Mining data for root cause using Natural Language Processing
Improve IT service with actionable analytics webinar
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