Numerify will showcase new applications at ServiceNow’s® Knowledge16® conference
May 16, 2016
San Jose, Calif., and Las Vegas, May 16, 2016 —Numerify, a cloud-based analytics company focused on business insights for IT leaders, today announced the release of several new applications to expand its offerings. In addition to Numerify’s existing data intelligence capabilities for service management, the suite of applications now provides analytics for project portfolio, IT operations, contact center, incident security response, customer service, HR, and enterprise service to offer IT leaders an unparalleled view of their organization.
Numerify unveiled the product additions at the ServiceNow Knowledge16 conference in Las Vegas, the largest gathering of service management professionals using cloud services for enterprise IT service automation.
“As IT grows increasingly complex, CIOs become more like CEOs in that they must oversee numerous operational areas of technology that are at the heart of today’s digital businesses,” said Gaurav Rewari, Co-Founder and CEO of Numerify. “Numerify continues to expand its suite of applications to provide insights across all facets of modern-day IT in order to help CIOs navigate this complexity and deliver a great customer experience.”
With the inclusion of the latest modules, Numerify extends its footprint of in-depth analytics to address the needs of ServiceNow users beyond IT service management. Numerify’s suite of applications now include analytical modules across ITSM, project management, and enterprise service, and continue to reflect the best practices and knowledge within the IT domain.
Highlights of the new applications include:
- Operations analytics to ensure application health: The application enables operations leaders to easily monitor application stability so their team can focus on innovating through rapid updates, releases, and deployment of successful projects. With operations analytics, users can monitor changes and outages, drill into the root cause of incidents, and predict service disruptions through spikes in incident volume.
- Project portfolio analytics to control resources: The application allows project managers to leverage analytics to better monitor their project delivery and communicate effectively with business sponsors. With detailed project analytics, managers can regulate risks, time, and investment overruns on key projects with business impacts.
- Enterprise service analytics to streamline service demands: The application empowers IT leaders to drive process efficiencies and productivity improvements across the organization’s contact center, incident security response, customer service, and HR service and facilities. As a result, managers gain a more comprehensive view of their enterprise services to deliver maximum value from their investments.
The announcement follows Numerify’s Series C round of funding and record growth, solidifying the company’s presence as a leader in the IT analytics market.
Numerify provides IT leaders with a comprehensive system of intelligence for end-to-end visibility into their Plan-Build-Run activities. The suite of analytical applications span project planning, software development, and service and asset management. The company’s cloud-based platform includes full data orchestration, IT-specific business models, and a complete spectrum of analytical capabilities. Numerify provides IT business analytics applications to leading organizations, including companies ranked in the top 5 across 10 major industries. For more information, visit www.numerify.com or follow @numerify.