INTEGRATION

Numerify for ServiceNow®

Unleash the power of your operational data

How It Works

Numerify combines the power of self-service IT analytics with the ServiceNow Performance Analytics platform to provide a unified solution featuring a broad range of analytics use cases. Users get an integrated experience that seamlessly takes them from the ServiceNow application to purpose-built analytics dashboards and rich visual analyses.

ServiceNow analytics
Service desk agent backlog

Role-Specific Dashboards

Analysis and reporting power-users create and manage dashboards and reports, as well as determine which content is ready for publication. End users see a highly intuitive visual interface for browsing and searching published dashboards, including those for operational reports, Performance Analytics dashboards, and Numerify dashboards.

Go From What to Why

Numerify's Related Analysis feature allows users to link a “what happened?” insight in ServiceNow to an-depth Numerify analysis of “why did it happen?” For example, if change success rate is declining, the related analysis will help you understand the profile of changes most associated with high failure rates.

Change success rate

“The data in our servicenow system has become increasingly more valuable. We've partnered with Numerify to provide full business intelligence for our IT operations. Insights and analytics are now available at the touch of a button and our organization is able to leverage these insights to drive IT strategy.”

-Ben Sapp, ITSM Director, Cardinal Health

A Secure Reflection

Admins will never have to recreate the ServiceNow security setup. Numerify automatically reads ServiceNow user access rights and seamlessly replicates them all in our analytical application. From single sign-on to user and group privileges, we reflect all permission configurations, ensuring users have proper access to data and corresponding ServiceNow dashboards.

SECURITY DETAILS
ServiceNow security control
ServiceNow historical change

Role-Specific Dashboards

Analysis and reporting power-users create and manage dashboards and reports, as well as determine which content is ready for publication. End users see a highly intuitive visual interface for browsing and searching published dashboards, including those for operational reports, Performance Analytics dashboards, and Numerify dashboards.

A Trusted Partner

Numerify is a ServiceNow Bronze Technology, Services, and Sales Partner

ServiceNow Partner