A next-generation architecture
A cloud-native approach to building, deploying, and managing powerful IT analytics.
Data visualization & IT dashboards
Build your own visualizations or use our own pre-built dashboards
Bring Your Own Business Intelligence
Bring your own data visualization tools such as Tableau or Power BI
BI framework
Comprehensive IT business intelligence analytical and reporting capabilities
AI framework
AI and ML models that distill powerful IT insights from Big Data
Unified curated data model
A comprehensive IT data model
Big data store
Data lake that supports real-time IT reporting
Cloud automation & code generation
Patented automation techniques to reduce TCO
Deep semantic integrations
Source data from common IT applications

Overview
AIOps
Adopt AIOps to predict change risk, accelerate service delivery, and prevent service disruptions
IT Leadership Command Center
Manage performance across IT Planning, Development, and IT Operations

service management excellence

Service Management Process Optimization
Advance to faster, smarter, & better IT Service Management
CMDB Value Realization
Drive success of key IT initiatives

Business service risk & governance

Change Risk Prediction
Reduce IT change-related operational disruptions
IT Business Service Performance Management
Drive revenue, avert outages, & improve user experience
IT Asset Risk & Governance
Proactively manage compliance and optimize IT asset ROI

Agile & Devops value management

DevOps Performance Management
Adopt agile and DevOps at scale
IT Project & Portfolio Optimization
Intelligently manage the pipeline of IT projects from ideation to execution

Learning Center

no-cost diagnostic

Adapt your IT Service & Change Management to the New Normal

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